- UNIT-I
Introduction to E-CommerceThe Scope of Electronic Commerce Definition of Electronic Commerce,Electronic E-commerce and the Trade CycleElectronic Markets, Electronic Data InterchangeInternet Commerce, E-Commerce in PerspectiveBusiness Strategy in an Electronic Age: Supply ChainsPorter’s Value Chain Model, Inter-Organizational Value ChainsCompetitive Strategy, Porter’s ModelFirst Mover Advantage Sustainable Competitive AdvantageCompetitive Advantage using E-CommerceBusiness Strategy, Introduction to Business StrategyStrategic Implications of IT, TechnologyBusiness Environment, Business CapabilityExiting Business Strategy, Strategy Formulation & Implementation PlanningE-Commerce ImplementationE-Commerce EvaluationBusiness-to-Business Electronic CommerceCharacteristics of B2B ECModels of B2B EcProcurement Management Using the Buyer’s Internal MarketplaceJust in Time DeliveryB2B ModelsAuctions and Services from Traditional to Internet-Based EDIThe Role of Software Agents for B2B ECElectronic marketing in B2BSolutions of B2B ECManagerial IssuesElectronic Data Interchange (EDI)EDI: The Nuts and BoltsEDI & BusinessInternet and ExtranetAutomotive Network ExchangeThe Largest ExtranetArchitecture of the InternetIntranet and ExtranetIntranet softwareApplications of IntranetsIntranet Application Case StudiesConsiderations in Intranet DeploymentThe Extranets, The structures of ExtranetsExtranet products & servicesApplications of ExtranetsBusiness Models of Extranet Applications, Managerial IssuesElectronic Payment SystemsIs SET a failureElectronic Payments & ProtocolsSecurity Schemes in Electronic payment systemsElectronic Credit card system on the InternetElectronic Fund Transfer and Debit cards on the InternetStored – value Cards and E-CashElectronic Check SystemsProspect of Electronic Payment SystemsManagerial IssuesManagerial Issues
A portion of the significant issues before the authoritative administration are clarified as follows:
I. Detail E-Commerce Strategy:
The executives need to create online business system depends on the examination of industry and rivalry. Numerous organizations like IBM made free division for development .and execution of online business in the association. The web-based business division, figures procedure in the light of corporate reinforces and shortcomings.
At that point, online business division imparts the vision of top administration all through the association and yearly targets are recognized. Fundamental instruction and preparing is given to the individuals who are to actualize online business plans. Endeavors are made to change the conduct and demeanor of officials, chiefs, and exchanging accomplices.
The administration needs to see electronic trade potential in the light of the opposition and not similarly as mechanical progression. A web-based business should be utilized as a vital device to pick up and support the upper hand in the business.
ii. Re-Engineering for E-Commerce:
Associations are to be rebuilt and re-built into a system based association. In this way, building and coordinating foundation is a major test looked by organization administrations. Incorporating data innovation with existing business forms is a major assignment. Indeed systems of PCs, complex transmission lines and many bits of programming must all cooperate to make E-trade occur.
The business procedure re-designing group needs to guarantee that they don't miss anything critical while fabricating and actualizing E-trade framework Manufacturers need to choose whether the entire assembling and dissemination framework is to be rebuilt to get resolved to coordinate Internet-based inventory network and advertising or to utilize the online business site as a basic channel of circulation.
An organization the executives needs to settle on a choice with respect to insourcing or redistributing. Large organizations go for in-house improvement of the site. It implies the organization's own staff construct a web-based business empowered site. An organization the board can likewise re-appropriate this errand to some outsider, regularly an accomplished web advancement firm.
iii. Overseeing Ethical, Cultural and Legal Issues:
There exist large moral and social contrasts between nations. Something might be moral in our nation yet unscrupulous in another nation. So MNCs need to examine the culture of every nation and create corporate moral code.
For instance, France has certain language and social laws that must be complied. In this manner, it is essential that promoters, bookkeepers and administrators of the organizations must comprehend legitimate, exchange, social and money related issues of the nations with which their organization needs to bargain.
iv. Making Cost-Benefit Analysis:
An organization the executives needs to make money-saving advantage examination of actualizing online business adventure. Expenses related with online business incorporates expenses of equipment like PC customers, web servers, exchange servers switches, and other systems administration gadgets, rented line and programming like working framework, firewall, application programming, web server programming and exchange preparing programming, cost of enrolling and preparing staff for web-based business and so on.
Advantages can be estimated through financial markers like rate of return or through pointers like quantities of online clients, consumer loyalty and colleague fulfillment.
Association of created nations that have actualized web-based business arrangements have picked up by method for acknowledging lower cost per exchange and exploiting economies of scale. In creating, nations' cost may surpass benefits in beginning long periods of web-based business activities.
v. Advancing E-Commerce Venture:
An organization the board needs to find a way to advance the site.
Comprehensively, limited time exercises can be ordered into two classes:
a. Online Promotional Activities:
Online advancement is worried about presenting your website to the web index. The goal is to get your webpage enlisted with the web crawler so the website shows up as a connection in query items of specific watchwords composed by web clients at the internet searcher like Google. This requires the utilization of proper watchwords in the META tag.
b. Disconnected Promotional Activities:
Most definitely, an organization can publicize the web address through visiting cards, letter cushions, charge books and so on. Additionally, URL can likewise be promoted at different exchange fairs, presentations and business-related occasions like workshops, gatherings and so forth. Subsequently, the organization the executives needs to set up publicizing spending plan and choose the devices that it will use to advance the web-based business site.
vi. To Deal with Security and Privacy Issues:
Sites gather data about guests through dispatched all together structures, polls and by recording program data thought programs like treats. Be that as it may, the individual data so gathered must be utilized for expressed business purposes. In any case, numerous overviews have indicated that online customers have little security assurance.
Along these lines, it is fundamental that organization the executives must frame security practice and should guarantee customers and accomplices that data so gathered will be kept classified.
What's more, the administration needs to shape the security approach. Information security and system security are significant issues. There have been situations when imperative data like charge card numbers are taken by programmers. Essentially messages can be and are regularly captured as they travel through the system.
This sort of information and message security needs safety efforts like encryption, secret word insurance and so forth. Correspondingly organize safety efforts like firewalls should be introduced with the goal that interlopers can't make approved access to the corporate system. The firewall forbids programmers from entering the corporate system by means of web. In this way, the board needs to set up an interruption location framework a build-up security arrangement.
vii. Taking care of Human Resource Management Related Issues:
Electronic trade is changing the way in which staff is enrolled, roused, prepared and taught. Two-way communications are currently conceivable in video conferencing utilized for representative preparation and training. Along these lines, the executives need to consolidate the effect of internet business on its human asset the board rehearses.
viii. Embracing Electronic Fund Transfer System:
An organization the board needs to settle on concurrence with procuring bank, Credit Card Company and installment entryway to guarantee that it can get and make installments electronically through modes like charge cards, keen cards, e-money and so on. The administration needs to devise available resources of coordinating an Internet-based installment framework with the disconnected framework.
कोई टिप्पणी नहीं:
एक टिप्पणी भेजें