Business Communication(BCA-I)

CSJM (BCA-I)

Business Communication Here is the list of all the Solution: UNITS -I(Hand-Written) Means of Communication(Meaning and Definition) VIEW Process VIEW Functions       VIEW  Objectives        VIEW  Importance VIEW  Essentials of good communication                                                            VIEW Communication barriers       VIEW 7C’s of Communication        VIEW    UNITS -II(Hand-Written) Types of Communication VIEW Oral Communication Meaning    VIEW  nature and scope VIEW Principle of effective oral communication        VIEW  Techniques of effective speech VIEW  Media of oral communication (Face-to-face conversation      VIEW Teleconferences  Press Conference    VIEW  Demonstration  Radio Recording                    VIEW  Dictaphone – Meetings  VIEW Rumour – Demonstration and Dramatisation VIEW Public address system  VIEW Grapevine – Group Discussion        VIEW Oral report – Closed-circuit TV)       VIEW The art of listening – Principles of good listening VIEW UNITS -III(Hand-Written)  Written Communication                                                                       VIEW Purpose of writing VIEW Clarity in Writing VIEW Principle of Effective writing VIEW  Writing Techniques VIEW Electronic Writing Process VIEW UNITS -IV(Hand-Written) Business Letters & Reports                                                                  VIEW  Need and functions of business letters    VIEW Planning & layout of business letter VIEW Kinds of business letters        VIEW  Essentials of effective correspondence VIEW Purpose       VIEW Kind and Objective of Reports      VIEW Writing Reports         VIEW    UNITS -V(Hand-Written) Drafting of business letters VIEW Enquiries and replies VIEW Placing and fulfilling orders VIEW Complaints and follow-up Sales letters VIEW  Circular letters Application for employment and resume VIEW UNITS -VI(Hand-Written) Information Technology for Communication                                 VIEW Word Processor – Telex VIEW Facsimile(Fax) – E-mail – Voice mail VIEW Internet – Multimedia – Teleconferencing VIEW  Mobile Phone Conversation – Video Conferencing VIEW SMS – Telephone Answering Machine VIEW Advantages and limitations of these types VIEW Topics Prescribed for workshop/skill lab VIEW Group Discussion VIEW Mock Interview        VIEW  Decision Making in a Group       VIEW