Group Decision Support System
A Group Decision Support System (GDSS) is an interactive, computer-based system that helps a team of decision-makers solve problems and make choices. GDSS are targeted to supporting groups in analyzing problem situations and in performing group decision-making tasks
characteristics of a GDSS
A GDSS has a number of unique characteristics to support a group of participants in their decision-making process:
- Special design to support creative thinking, effective communications, and decision-making techniques
- Easy to use so participants from different backgrounds can all participate effectively
- Flexible so it can incorporate the different perspectives and decision-making styles of the different participants
- Automated record-keeping for future review and analysis
- Parallel communication to allow multiple participants to contribute simultaneously
Groupware Systems
Groupware is a term that refers to technology designed to help people collaborate and includes a wide range of applications. Wikipedia defines three handy categories for groupware:
- Communication tools: Tools for sending messages and files, including email, web publishing, wikis, filesharing, etc.
- Conferencing tools: e.g. video/audio conferencing, chat, forums, etc.
- Collaborative management tools: Tools for managing group activities, e.g. project management systems, workflow systems, information management systems, etc.
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